Privacy Document

We are committed to protecting your personal information. This page, together with our terms of use for this site and our cookies policy, set out the basis on which we will process any personal information we collect from you or that you provide to us.

Any questions regarding this privacy policy should sent by email to

Royal Greenwich District Scout Council, known as Royal Greenwich Scouts, is a registered youth charity (Charity No. 1141023), responsible for Scouting in the London Borough of Royal Greenwich.

Our mission is to actively engage and support young people in their personal development, empowering them to make a positive contribution to society. We are incorporated by royal charter and are regulated as a member of the UK The Scout Association, (Registered Charity No. 306101), see for more information.

We are based at Royal Greenwich District Centre, 19 Waverley Crescent, Plumstead, London, SE18 2RT

Our District Trustee Board is the data controller for the information we collect from you. Any personal data that we collect will only be in relation to the work we do with our members and through our relationship with supporters, donors and funders.

Personal data relates to a living individual who can be identified from that data.  Identification can be by the information alone or in conjunction with any other information in our Scout District (the data controller’s), possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

The majority of the personal information we hold, is provided to us directly by yourself or by parents / legal guardian in either paper form, using a third-party data processor (i.e. Eventbrite), and in the case of our adult member, via Compass, our online membership systems and third party reference agencies, such as the Disclosure and Barring Service (DBS).

Where a member is under the age of 18, this information will only be obtained from a parent / guardian and cannot be provided by the young person.

We comply with our obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We process the data to have the ability to contact the member, parents and guardians, to inform them of meetings, events that the District may be running or attending.

We use personal data for the following purposes: –

  • we collect personal and medical information for the protection of that person whilst in the care of the Scout District
  • we collect religious data to respect a person’s beliefs with regards to activities, food and holidays
  • To enable us to provide a voluntary service for the benefit of the public in a particular geographical area as specified in our constitution
  • To administer membership records
  • To fundraise and promote the interests of Scouting across Royal Greenwich
  • To manage our volunteers
  • To maintain our own accounts and records (including the processing of gift aid applications);
  • To inform you of news, events, activities and services relating to your membership.

We only use your personal information where that is permitted by the laws that protect your privacy rights. We only use personal information where:

  1. We need to use the information to comply with our legal obligations
  2. We need to use the information to contact with you, regarding meetings, events, collection of membership fee’s etc, (i.e. for the day to day running of the district)
  3. it is fair to use the personal information in your interests, where there is no disadvantage to you – this can include where it is in our interests to contact you about products or services within scouting.
  4. The processing is necessary for the persons legitimate interests or the legitimate interests of our Scout District unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
  5. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
  6. We generally store our adult members personal information in one secure digital online database system, where access to that data is restricted and controlled.

Compass: – is the online membership system of The Scout Association, this system is used for the collection and storage of Adult personal data.

WhatsApp: – We use WhatsApp communities to communicate between the district team and section leadership teams. The community is set up in a way to keep numbers secure and users are vetted before joining.

Paper is still used to capture and retain some data for example the following: –

  • New adults (adult Information Form)
  • Gift Aid Collection forms
  • I.D. checking form
  • Award notifications/nominations

In the case of adult information forms and I.D. checking forms, this information is securely held by the District Administrator, and transferred to Compass and Atlantic Data as soon as possible before the paper forms is destroyed.

Gift Aid
Collection forms, will be securely held by the District Treasurer to aid in the collection of Gift Aid, where applicable. We have a legal obligation to retain this information for 7 years after our last claim.

As a member of Royal Greenwich Scouts it is hoped you will take up the opportunity to attend events and camps. Where it is necessary to fulfil our legal obligations, we will be required to potentially have a less secure means to access personal information, such as printouts of personal contacts and medical information, (including specific event contact forms), rather than relying on secure digital systems, as often the events are held where internet and digital access will not be available. We will minimise the use of paper to only what is required for the event/camp.

We will ensure:

  1. Transfer of paper is secure, such as physical hand to hand transfer or registered post.
  2. Printouts or paper forms are securely destroyed after use.
  3. Secure destruction will be through a shredding machine.
  4. Always keeping the paper records secure, especially when in transit, by using:
  5. A lockable filing cabinet if long term stored.
  6. If transferred to somebody, we will audit that they return them when the event is complete.


Sometimes we may nominate a member for national award, (such as King’s Scout or Duke of Edinburgh award), such nominations would require we provide contact details to the awarding organisation, this is most often done on paper via registered post.

We will only normally share personal information within our Scout District with members of the District team and if necessary trustees.

We will however share your personal information with others outside our Scout District where we need meet or enforce a legal obligation, this may include, Greater London Scout County, Greater London Scout Region, The Scout Association and it insurance subsidiary “Unity”, Atlantic Data Ltd (who process our DBS checks), local authority services and law enforcement, we will only share your personal information to the extent needed for those purposes.

We will never sell your personal information to any third party for the purposes of marketing.

Sometimes we may nominate a member for a national award, (such as Good Service or St Georges Day Award), such nominations would require us to provide information on your service to scouting to The Scout Association and this may include some of your personal and sensitive details.

Your personal data will be treated as strictly confidential. We will only share your data with third parties outside of the organisation where there is a legitimate reason to do so. We will take steps to anonymise the data we provide (i.e. collective reporting on gender, ethnicity, age, etc.).  If identifiable data is to be shared we will seek your consent.

Third party compliance – We ensure third parties we contract with to store personal data comply with the principles of this policy, have an information security policy in place and ideally hold an information security standard (such as ISO 27001). Or Cyber Essentials/Essentials Plus

Royal Greenwich Scouts will not transfer your personal information outside of the UK, with the exception where an event is taking place outside of the UK and it is necessary to provide personal information to comply with our legal obligations, although generally such an event will have its own data collection form which will be securely held and disposed of after the event.

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for as long as necessary for the purpose for which it is used.

You have the right to object to how we process your personal information. You also have the right to access, correct, sometimes delete and restrict the personal information we use. In addition, you have a right to complain to us and to the data protection regulator.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

  • The right to be informed– you have a right to know how your data will be used by our Scout County.
  • The right to access your personal data– you can ask us to share with you the data they have about you!
  • The right to rectification– this just means you can update your data if it’s inaccurate or if something is missing. You can view and edit your personal information directly on our online membership systems Online Scout Manager and Compass.
  • The right to erasure– this means that you have the right to request that we delete any personal data they have about you. There are some exceptions, for example, some information can be held for legal reasons.
  • The right to restrict processing– if you think there’s something wrong with the data being held about you, or you aren’t sure if we are complying to rules, you can restrict any further use of your data until the problem is resolved.
  • The right to data portability– this means that if you ask us we will have to share your data with you in a way that can be read digitally – such as a pdf. This makes it easier to share information with others.
  • The right to object– you can object to the ways your data is being used. This should make it easier to avoid unwanted marketing communications and spam from third parties.
  • Rights in relation to automated decision making and profiling– this protects you in cases where decision are being made about you based entirely on automated processes rather than a human input.

Please contact our Data Protection Lead for more information, in the first instance.

Whether or not you exercise your new rights is up to you – the main thing to remember is that they’re there if you need them.

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.


We reserve the right to make changes to this Privacy Policy.


We reserve the right to communicate personal information as we hold to third parties who are empowered by regulation, statute or order of a court.


You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.


Put your phone down and what are you left with? Just teamwork, courage and the skills to succeed.’
Bear Grylls, Chief Scout Bear Grylls